Privacy

Last updated: 11 April 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our consulting services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and all applicable European data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

360 Brand Insight
Chrysantenstraat, 17, Hilversum

The Netherlands

info@360brandinsight.com
+31 6 2962 5461

2. Personal Data We Collect

We collect and process the following categories of personal data:

2.1 Data You Provide Directly

• Name
• Email address
• Phone number
• Company name and role
• Billing and invoicing details

Any information you include in contact forms, emails, or project briefs

2.2 Data Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking technologies (see Section 7)

2.3 Data from Third Parties

We may receive information from:

• Payment processors
• Public business directories
• Professional networking platforms (e.g., LinkedIn)

3. Legal Basis for Processing

We process your personal data under the following GDPR legal bases:

• Contractual necessity: To provide consulting services or respond to enquiries
• Legitimate interests: To improve our website, marketing, and service delivery
• Legal obligation: To comply with tax, accounting, and regulatory requirements
• Consent: For newsletter subscriptions, cookies, or optional marketing communications

4. How We Use Your Personal Data

We use your data to:

• Provide and manage consulting services
• Respond to enquiries and requests
• Manage billing, invoicing, and contracts
• Improve website performance and user experience
• Send newsletters or marketing communications (only with consent)
• Maintain security and prevent fraud

5. Sharing Your Personal Data

We may share your data with:

• Service providers (e.g., hosting providers, email platforms, CRM tools)
• Payment processors
• Professional advisors (e.g., accountants, legal counsel)
• Regulatory authorities, when required by law

We do not sell or rent your personal data.

All third‑party processors are bound by GDPR‑compliant data processing agreements.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Additional technical and organisational measures

7. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality
• Analyse website traffic
• Improve user experience

Where required, we request your consent before placing non‑essential cookies.

You can manage or disable cookies through your browser settings.

8. Data Retention

We retain personal data only as long as necessary for:

• Service delivery
• Legal and regulatory compliance
• Legitimate business purposes

Retention periods vary depending on the type of data and applicable laws.

9. Your GDPR Rights

You have the following rights under the GDPR:

• Right of access – Request a copy of your personal data
• Right to rectification – Correct inaccurate or incomplete data
• Right to erasure – Request deletion of your data (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with your local Data Protection Authority

To exercise your rights, contact us at: info@360brandinsight.com

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption
• Access controls
• Secure servers
• Regular security reviews

However, no online transmission is completely secure, and we cannot guarantee absolute protection.

11. Links to External Websites

Our website may contain links to third‑party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

360 Brand Insight
Chrysantenstraat, 17, Hilversum, The Netherlands

info@360brandinsight.com
+31 6 2962 5461