Terms & Conditions

Last updated: [Insert Date]

These Terms & Conditions (“Terms”) govern your use of this website and the consulting services provided by 360 Brand Insight (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.

1. Company Information

360 Brand Insight
Chrysantenstraat, 17, Hilversum, The Netherlands

info@360brandinsight.com
+31 6 2962 5461

Company Registration Number 42034976

2. Scope of Services

We provide professional consulting services, including but not limited to:

• Strategic and operational consulting
• Marketing and branding advisory
• Research, survey design, and analysis
• Workshops, training, and digital resources

The exact scope of work is defined in individual proposals, statements of work, or service agreements.

3. Use of the Website

You agree to use this website only for lawful purposes. You must not:

Attempt to gain unauthorised access to the website or its servers

Use the website in a way that may damage, disable, or impair functionality

Copy, reproduce, or distribute website content without permission

We reserve the right to restrict or terminate access to the website at our discretion.

4. Intellectual Property

All content on this website—including text, graphics, branding, logos, documents, and digital materials—is the intellectual property of 360 Brand Insight unless otherwise stated.

You may not:

Reproduce, distribute, or modify any content

Use our materials for commercial purposes without written consent

Limited use is permitted for personal, non‑commercial purposes.

5. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information necessary for project delivery
• Respond to requests for feedback or materials in a timely manner
• Ensure that any materials you provide do not infringe third‑party rights

You are responsible for the accuracy and legality of any data or content you supply.

6. Fees, Payment, and Invoicing

Fees for consulting services will be outlined in a written proposal or agreement.

6.1 Payment Terms

Invoices are payable within 30 days of the invoice date

Late payments may incur interest in accordance with applicable European law

We reserve the right to pause or terminate services for overdue invoices

6.2 Expenses

Reasonable project‑related expenses (e.g., travel, software, materials) may be billed separately with prior notice.

7. Cancellations and Refunds

7.1 Consulting Services

Cancellations must be made in writing

Work already completed will be invoiced

Deposits or retainers may be non‑refundable unless otherwise agreed

7.2 Digital Products (e.g., ebooks, templates)

If applicable:

Due to the nature of digital goods, refunds are generally not provided once the product has been delivered

Exceptions may be made in cases of technical issues

8. Limitation of Liability

To the fullest extent permitted by European law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability for any claim arising from services is limited to the amount paid for those services
• We do not guarantee specific outcomes or results from consulting work

Nothing in these Terms excludes liability where prohibited by law.

9. Confidentiality

Both parties agree to maintain the confidentiality of all non‑public information shared during the course of the engagement.

Confidentiality obligations do not apply to information that is:

• Already publicly available
• Independently developed
• Required to be disclosed by law

10. Data Protection

We process personal data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy, which forms part of these Terms.

Please review the Privacy Policy for details on how we collect and use personal data.

11. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of third‑party sites.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date. Continued use of the website or services constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of The Netherlands. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of The Netherlands.

14. Contact Information

For questions about these Terms, please contact:

360 Brand Insight
Chrysantenstraat, 17, Hilversum, The Netherlands

info@360brandinsight.com
+31 6 2962 5461